{"id":149189,"date":"2025-09-30T14:20:49","date_gmt":"2025-09-30T12:20:49","guid":{"rendered":"https:\/\/haelg.ch\/formular-fuer-schaden-und-sicherung-von-videoaufzeichnungen\/"},"modified":"2025-10-22T10:50:50","modified_gmt":"2025-10-22T08:50:50","slug":"claim-and-video-recording-backup-form","status":"publish","type":"page","link":"https:\/\/haelg.ch\/en\/parking-lucerne\/claim-and-video-recording-backup-form\/","title":{"rendered":"Claim and Video Recording Backup Form"},"content":{"rendered":"\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile has-background-color has-secondary-background-color has-text-color has-background has-link-color wp-elements-0fb85d4192a04db5c5a03a950dbb7a13\" style=\"grid-template-columns:60% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/haelg.ch\/app\/uploads\/2025\/10\/haelg-facility-management-hfm-zuerich-20200609-109-haelg-group_2400x2400-1024x1024.jpg\" alt=\"Ein Mitarbeitender der H\u00e4lg Facility Management AG bei der Kontrolle von Parkh\u00e4usern.\" class=\"wp-image-158644 size-full\" srcset=\"https:\/\/haelg.ch\/app\/uploads\/2025\/10\/haelg-facility-management-hfm-zuerich-20200609-109-haelg-group_2400x2400-1024x1024.jpg 1024w, https:\/\/haelg.ch\/app\/uploads\/2025\/10\/haelg-facility-management-hfm-zuerich-20200609-109-haelg-group_2400x2400-300x300.jpg 300w, https:\/\/haelg.ch\/app\/uploads\/2025\/10\/haelg-facility-management-hfm-zuerich-20200609-109-haelg-group_2400x2400-150x150.jpg 150w, https:\/\/haelg.ch\/app\/uploads\/2025\/10\/haelg-facility-management-hfm-zuerich-20200609-109-haelg-group_2400x2400-768x768.jpg 768w, https:\/\/haelg.ch\/app\/uploads\/2025\/10\/haelg-facility-management-hfm-zuerich-20200609-109-haelg-group_2400x2400-1536x1536.jpg 1536w, https:\/\/haelg.ch\/app\/uploads\/2025\/10\/haelg-facility-management-hfm-zuerich-20200609-109-haelg-group_2400x2400-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/haelg.ch\/en\/\">Startseite<\/a><\/span> <span class=\"separator\"><\/span> <span><a href=\"https:\/\/haelg.ch\/en\/parking-lucerne\/\">Parking garage<\/a><\/span> <span class=\"separator\"><\/span> <span class=\"breadcrumb_last\" aria-current=\"page\">Claim and Video Recording Backup Form<\/span><\/span><\/div>\n\n\n<h1 class=\"wp-block-heading\">Claim and Video Recording Backup Form<\/h1>\n\n\n\n<p>The administration will secure the video recordings upon submission of a valid order from the police and will hand over the recordings exclusively to the police.<br>Please note that there are no guarantees. Due to special circumstances or defects, it is possible that the person responsible for the damage cannot be identified or cannot be clearly identified.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-lightgray-background-color has-background\" id=\"contact\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"683\" loading=\"lazy\" src=\"https:\/\/haelg.ch\/app\/uploads\/2025\/09\/suurstoffi-rotkreuz-20230126-52-haelg-group_1800x1200-1024x683.jpg\" alt=\"Parking Management durch die H\u00e4lg Facility Management AG.\" class=\"wp-image-146805 size-full\" srcset=\"https:\/\/haelg.ch\/app\/uploads\/2025\/09\/suurstoffi-rotkreuz-20230126-52-haelg-group_1800x1200-1024x683.jpg 1024w, https:\/\/haelg.ch\/app\/uploads\/2025\/09\/suurstoffi-rotkreuz-20230126-52-haelg-group_1800x1200-300x200.jpg 300w, https:\/\/haelg.ch\/app\/uploads\/2025\/09\/suurstoffi-rotkreuz-20230126-52-haelg-group_1800x1200-768x512.jpg 768w, https:\/\/haelg.ch\/app\/uploads\/2025\/09\/suurstoffi-rotkreuz-20230126-52-haelg-group_1800x1200-1536x1024.jpg 1536w, https:\/\/haelg.ch\/app\/uploads\/2025\/09\/suurstoffi-rotkreuz-20230126-52-haelg-group_1800x1200.jpg 1800w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Please complete the form below<\/h2>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f149173-o1\" lang=\"de-CH\" dir=\"ltr\" data-wpcf7-id=\"149173\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/149189#wpcf7-f149173-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"149173\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_CH\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f149173-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<label> Title*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Anrede\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Anrede\"><option value=\"Mr.\">Mr.<\/option><option value=\"Mrs.\">Mrs.<\/option><\/select><\/span>\n<\/label>\n\n<div class=\"double\">\n<label> First name*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-vorname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-vorname\" \/><\/span> <\/label>\n\n<label> Last name*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-nachname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-nachname\" \/><\/span> <\/label>\n<\/div>\n\n<div class=\"double\">\n<label> Phone*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"Telefon\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Telefon\" \/><\/span> <\/label>\n\n<label> Email*\n  <span class=\"wpcf7-form-control-wrap\" data-name=\"E-Mail\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"E-Mail\" \/><\/span><\/label>\n<\/div>\n\n<div class=\"double\">\n<label> License plate*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"Autokennzeichen\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Autokennzeichen\" \/><\/span><\/label>\n\n<label> Parking garage*\n  <span class=\"wpcf7-form-control-wrap\" data-name=\"Parkhaus\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Parkhaus\"><option value=\"--- Please select ---\">--- Please select ---<\/option><option value=\"Kesselturm\">Kesselturm<\/option><option value=\"L\u00f6wen Center\">L\u00f6wen Center<\/option><option value=\"National Hof\">National Hof<\/option><option value=\"Ladengasse\">Ladengasse<\/option><option value=\"Cityparking\">Cityparking<\/option><option value=\"Seetal Elf\">Seetal Elf<\/option><option value=\"ABL ( Himmelrich)\">ABL ( Himmelrich)<\/option><option value=\"Schweighof\">Schweighof<\/option><option value=\"Dierikon\">Dierikon<\/option><option value=\"Sentipark\">Sentipark<\/option><option value=\"Flora\">Flora<\/option><\/select><\/span><\/label>\n<\/div>\n\n<div class=\"double\">\n<label> Date*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"Datum\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"Datum\" \/><\/span><\/label>\n\n<label> Time*\n  <span class=\"wpcf7-form-control-wrap\" data-name=\"uhrzeit\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"uhrzeit\" \/><\/span><\/label>\n<\/div>\n\n<div> Reason*\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Reason\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Reason\"><option value=\"--- Please select ---\">--- Please select ---<\/option><option value=\"Parking damage caused by third parties\">Parking damage caused by third parties<\/option><option value=\"Broken into vehicle by third parties\">Broken into vehicle by third parties<\/option><option value=\"Theft\">Theft<\/option><option value=\"I have caused damage\">I have caused damage<\/option><\/select><\/span>\n<\/div>\n\n<div> Description location in the parking\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Beschreibung\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Description\" name=\"Beschreibung\"><\/textarea><\/span>\n\n<p> The administration will secure the video recordings upon submission of a valid order from the police and will hand over the recordings exclusively to the police.\nPlease note that there are no guarantees. Due to special circumstances or defects, it is possible that the person responsible for the damage cannot be identified or cannot be clearly identified. <\/p>\n\n<br>\n<label> Pictures (max. 1 MB)\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-953\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-953\" \/><\/span> <\/label>\n\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"privacy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree to the <a href=https:\/\/haelg.ch\/datenschutzerklaerung\/>privacy policy<\/a> (German).<\/span><\/label><\/span><\/span><\/span>\n\n*mandatory fields\n<p>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send inquiry\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":139702,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"kategorie":[],"angebot":[],"class_list":["post-149189","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Claim and Video Recording Backup Form | H\u00e4lg Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/haelg.ch\/en\/parking-lucerne\/claim-and-video-recording-backup-form\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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